Specialty Area
IT Operations Management -
Get better visibility into your infrastructure and services, prevent service outages, and expand your organization's operational agility.
Scott Bader
Digital Transformation Leader
Accomplished hands on IT Thought Leader whose greatest strength is thinking as a solutions architect while executing like an operational director, transforming strategic programs / projects into workable solutions.
Specializing in Service Delivery with a keen focus on the asset management process responsible for ensuring that the assets required to deliver services are properly controlled, and that accurate and reliable information about those assets are available when and where it is needed.
Bringing visibility into the IT stack for real time configuration, availability and health of the enterprise, while creating key performance indicators and metrics that matter.
Training
A training program allows you to strengthen those skills that each employee needs to improve, bringing employees to a higher level so they all have similar skills and knowledge. This helps reduce any weak links within the company who rely heavily on others to complete basic work tasks.
IT Asset Management
The goal of ITAM is to create a centralized location to oversee the organization’s entire inventory of IT assets, with a complete IT inventory that gives organizations a quick view of every IT asset within the company. Includes data centers, software, hardware, networks, employee or user workstations and any other business technology.
CSDM
The Common Service Data Model (CSDM) represents a standard and shared set of service-related
definitions across our products and platform that will enable and support true service level reporting
while providing prescriptive guidance on service modeling within the CMDB.
These service-related
definitions span the ServiceNow® product portfolio and the Now Platform®.