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Specialty Area

IT Operations Management -

Get better visibility into your infrastructure and services, prevent service outages, and expand your organization's operational agility.

CMDB

A configuration management database CMDB provides a single system of record for IT storing information about hardware and software assets and gaining full visibility of your infrastructure and services, leading to more control of your environment.

Discovery

Discovery finds computers, servers, printers, a variety of IP-enabled devices, and the applications that run on them. It can then update the CIs in your CMDB with the data it collects.

Service Mapping

Service Mapping discovers all application services in your organization and builds a comprehensive map of all devices, applications, and configuration profiles used in these application services.

My Specialties

Scott Bader

Digital Transformation Leader 

Accomplished hands on IT Thought Leader whose greatest strength is thinking as a solutions architect while executing like an operational director,  transforming strategic programs / projects into workable solutions.

Specializing in Service Delivery with a keen focus on the asset management process responsible for ensuring that the assets required to deliver services are properly controlled, and that accurate and reliable information about those assets are available when and where it is needed.

 

Bringing visibility into the IT stack for real time configuration, availability and health of the enterprise, while creating key performance indicators and metrics that matter.

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Governance

Strong governance can give you the assurance that you’re using CMDB in ways that achieves your business objectives. Start by involving the right people to set up governance authorities, processes, activities, and policies.

Training

A training program allows you to strengthen those skills that each employee needs to improve, bringing employees to a higher level so they all have similar skills and knowledge. This helps reduce any weak links within the company who rely heavily on others to complete basic work tasks.

IT Asset Management

The goal of ITAM is to create a centralized location to oversee the organization’s entire inventory of IT assets, with a complete IT inventory that gives organizations a quick view of every IT asset within the company. Includes data centers, software, hardware, networks, employee or user workstations and any other business technology. 

CSDM

The Common Service Data Model (CSDM) represents a standard and shared set of service-related
definitions across our products and platform that will enable and support true service level reporting
while providing prescriptive guidance on service modeling within the CMDB.

These service-related
definitions span the ServiceNow® product portfolio and the Now Platform®.

Experience

Experience

Honeywell International- Senior Manager ITSM - ITAM - ITOM

Key Responsibilities:

  • Responsible for the transition to the Common Services Data Model

  • Work with IT Service Owners and Business leaders to develop and enhance technical solutions that leverage ServiceNow to deliver operational excellence

  • Act as the focal point for managing the relationship with ServiceNow

  • Responsible for ongoing management of ServiceNow license entitlements including cultivating demand for license requirements, participate in negotiations, develop process for license distribution to users and regular monitoring and governance to maintain license compliance

  • Responsible for end to end ownership over the ServiceNow CMDB

  • Design, implement, and evolve IT asset management configuration database and supporting processes

  • Participate in platform upgrades (e.g. system or security patches)

  • Partner with IT Architect & Engineering team to drive operational improvements

  • Follow ITIL standard methodologies in implementing, handling and delivering service capabilities delivered via the ServiceNow platform

(Morris Plains, NJ) April 2018 to Present

Contact Me
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