top of page


The configuration management database (CMDB) is the foundation of your digital transformation. ServiceNow provides detailed playbook on how to deploy a successful CMDB within there platform.

For a successful deployment a detailed configuration management plan for implementing, designing, and sustaining a configuration management capability.

The four stages toward a healthy CMDB:

Stage 1 – Set your direction

Stage 2 – Build a team and a governance model

Stage 3 – Design your configuration plan

Stage 4 – Show your CMDB’s value to other organizations

The takeaway – Manage service health

< CMDB Training

bottom of page